Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please note that we do not keep any financial information on file. All financial information is handled by Stripe alone. We will only keep the basic information you provide us for contact purposes, such as your name and email address.

For more information about how Stripe handles your data, please refer to the Stripe Privacy Policy.

If you have any questions or concerns about our data handling policies, please contact us. We’re always happy to help!

Pre-Made Designs Policy

Please note that our pre-made designs (including premade logos, diy editable templates, and other designs such as printable items) are sold more than once unless it is explicitly stated otherwise in the item description. This means that you are purchasing a non-exclusive license to use the design, which allows multiple people or businesses to use the same design.

If you would like to purchase an exclusive license for a pre-made design, please contact us to discuss pricing and availability.

Please also note that the transfer of copyright for a pre-made design is only available in specific cases and must be discussed with us prior to purchase. In general, copyright ownership of pre-made designs remains with Art Studio Dandelion LLC.

1. Design Copyright: The copyright for our designs is not transferable, except for fully custom logo designs. If you are interested in acquiring the copyright for a custom logo design, please contact us for more details.

2. Font License: Please note that any fonts used in our designs may have separate licensing requirements. Premade designs are created to showcase the overall aesthetic and concept, but the font license is not included. If you require specific font licensing, we recommend reaching out to the font creator or licensing entity.

3. Custom Licensing: Should you require a custom license for any of our designs, including commercial or extended usage rights, please don’t hesitate to contact us. We are happy to discuss your licensing needs and provide appropriate arrangements.

Premade designs serve as fantastic starting points for launching your business and experimenting with branding concepts. They offer a convenient way to visualize your brand identity and get your business off the ground quickly. However, if you are considering taking your brand to the next level, we highly recommend investing in a fully custom logo design.

Custom logo designs provide several advantages:

Uniqueness: A custom logo ensures that your brand stands out from competitors with a one-of-a-kind design tailored specifically to your business.

Brand Identity: Custom logos allow for deeper exploration of your brand’s personality, values, and target audience, resulting in a more meaningful and memorable representation.

Scalability: A custom logo is versatile and adaptable, suitable for various applications and scales, from business cards to billboards.

Ownership and Exclusivity: With a custom design, you have full ownership and exclusive rights to your logo, offering legal protection and preventing others from using a similar design.

While premade designs offer convenience and affordability, investing in a custom logo design can elevate your brand’s image and long-term success. If you’re ready to take your brand to new heights, we’re here to discuss your custom logo design needs.

By purchasing and using our designs, you agree to abide by these licensing terms. If you have any questions or concerns regarding licensing, please feel free to reach out to us. Thank you for supporting our work!

If you have any questions or concerns about our pre-made logo design policy, please contact us. We’re always happy to help!

By making a purchase from our store, you acknowledge and agree to these policies regarding pre-made designs.

Refund and Returns Policy

Thank you for shopping with us! As we mainly sell digital items, please note that once the item has been delivered to you, we cannot issue refunds or accept returns. This is because digital items cannot be returned in the same way physical items can.

However, for custom services such as pre-made designs, it may be possible to cancel an order before delivery. If you wish to cancel an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that cancellations are not guaranteed and may depend on the specific circumstances of your order.

If you have any questions or concerns about your purchase, please contact us at contact@artstudiodandelion.com/sublimation. We’re always happy to help!

By making a purchase from our store, you acknowledge and agree to these policies regarding refunds and returns of digital items. 

Electronic Communications

When you visit our website or send us emails, you will be communicating with us electronically. By doing so, you agree to receive communications from us electronically. You acknowledge that your electronic submissions, including emails, messages, and website interactions, constitute your agreement to accept our electronic communications from us.

Please note that we only work via electronic communications. We do not make or accept phone calls at this time.

If you prefer not to receive electronic communications from us, please let us know by contacting us. However, please note that opting out of electronic communications may affect your ability to use our services or receive important updates about your account.

By continuing to visit our website and communicate with us electronically, you acknowledge and agree to these policies regarding electronic communications. 

What we collect and store

We collect information about you during the checkout process in our store.

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order! Digital items will not require this information.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

By making a purchase from our store, you acknowledge and agree to these policies regarding data handling and payment processing. Thank you for choosing Art Studio Dandelion!